Features
How Hold Music Works in Voicee
Give callers a consistent experience while they wait. Voicee lets you choose a company-wide hold sound for AutoQ queues and for mid-call hold on supported Yealink phones. This guide explains how to change your hold music, which AutoQ nodes update ...
Lightspeed POS Setup and Configuration
Lightspeed (Series O) can integrate into Voicee in the following ways: Sync Customers to Voicee Customers automatically Both when a Customer is Created on Voicee or on Lightspeed Automatically sync information between platforms (Name, Email, Address ...
Caller ID into Phonebook Integration
Feature Overview A Phonebook can be loaded and updated automatically on supporting phones. This feature will allow your phone to display your known customer's name when they call in. Setting up for Yealink Phones You will need 5 minutes and access to ...