Registering your Device on the Voicee Softphone (iOS Only)

Registering your Device on the Voicee Softphone (iOS Only)


Checklist

  1. An iPad, iPod Touch or iPhone running iOS 14 or newer
  2. Download Voicee Softphone on your iPhone or iPad: https://apps.apple.com/us/app/voicee-softphone/id1532650703
  3. Your Voicee Login (Email and password)
  4. An active Voicee Subscription


Please follow these steps on the iOS Device you wish to configure as a Voicee Phone.
  1. On your iPad, iPod or iPhone, download the Voicee Softphone App
  2. Open the Voicee Softphone App.
  3. Open Safari on the same device - Go to your Voicee Sites list by clicking the following link: http://dashboard.voicee.com.au/#/ 
    Note: You must use Safari otherwise the link will not work.
  4. Select the site you wish to configure
  5. Next to the device, there will be a small phone icon that is a shortcut to the Voicee App. Click on the icon
  6. You will be prompted to open the Voicee App (if it says "Unknown link" you do not have the Voicee App installed, go to Step 1)
  7. Your information will be pre-filled and saved into the Voicee App. Simple!

The process takes less than 1 minute, here's a quick video on how it should look. Simple!


Best Practise


    • Related Articles

    • Registering Voicee on Android Device

      Any iOS device running iOS 13 or later can run a SIP software phone that is compatible with Voicee's infrastructure. There is no specific brand or software developer requirement for Voicee to work, however we do regularly do testing on the popular ...
    • Best Practise Running Voicee App on iPad

      When running the Voicee App on iOS there are some best practises to ensure that you can answer incoming calls. Setup Slide Over View The best way to run Voicee is to keep it running in the background. To prevent it from taking over the entire screen ...
    • How to get Started with Voicee

      Getting started with Voicee is super easy - you can register your Voicee account, generate a local phone number and setup a device on your iPad within a few minutes and with a few elements you likely already have. Things you'll need A stable internet ...
    • Adding Voicee to Yealink Devices

      Voicee works perfectly with Yealink Devices and other SIP Based Phones. To get started, you will need these elements: A Yealink Phone connected via Ethernet A computer or Ipad connects to the same network as the Yealink phone You will require ...
    • Voicee (M5) Headset Help

      In this article we will explore some of the common errors when using the M5 Headset Charging The M5 Headset comes with two modes of charging. The unit comes with a Micro-USB cable, to USB Type A (USB-A) plug. You can use any type of USB-A charger to ...