Best Practise Running Voicee App on iPad

Best Practise Running Voicee App on iPad

When running the Voicee App on iOS there are some best practises to ensure that you can answer incoming calls.

Setup Slide Over View

The best way to run Voicee is to keep it running in the background. To prevent it from taking over the entire screen when you accept a call, setup Voicee in "Slide Over" view.

  1. While in your POS, slide up from the bottom of your iPad to reveal the dock.
  2. Drag and Drop the Voicee icon from the Dock towards the right side of the iPad
  3. The Voicee App should appear as a bubble, which can be dismissed by sliding the window toward the right
  4. The Voicee App can be retrieved by sliding your finger from the right of the iPad towards the left


Disable SIP ALG on your Modem

If possible, speak with your ISP about disabling SIP ALG on your modem. This can cause One-Way Audio problems from time to time.

    • Related Articles

    • Registering your Device on the Voicee Softphone (iOS Only)

      Checklist An iPad, iPod Touch or iPhone running iOS 14 or newer Download Voicee Softphone on your iPhone or iPad: https://apps.apple.com/us/app/voicee-softphone/id1532650703 Your Voicee Login (Email and password) An active Voicee Subscription Please ...
    • Registering Voicee on Android Device

      Any iOS device running iOS 13 or later can run a SIP software phone that is compatible with Voicee's infrastructure. There is no specific brand or software developer requirement for Voicee to work, however we do regularly do testing on the popular ...
    • How to get Started with Voicee

      Getting started with Voicee is super easy - you can register your Voicee account, generate a local phone number and setup a device on your iPad within a few minutes and with a few elements you likely already have. Things you'll need A stable internet ...
    • Adding Voicee to Yealink Devices

      Voicee works perfectly with Yealink Devices and other SIP Based Phones. To get started, you will need these elements: A Yealink Phone connected via Ethernet A computer or Ipad connects to the same network as the Yealink phone You will require ...
    • Voicee (M5) Headset Help

      In this article we will explore some of the common errors when using the M5 Headset Charging The M5 Headset comes with two modes of charging. The unit comes with a Micro-USB cable, to USB Type A (USB-A) plug. You can use any type of USB-A charger to ...