Voicee (M5) Headset Help

Voicee (M5) Headset Help

In this article we will explore some of the common errors when using the M5 Headset

Charging

The M5 Headset comes with two modes of charging. 
The unit comes with a Micro-USB cable, to USB Type A (USB-A) plug. You can use any type of USB-A charger to supply power to the cradle, including common Samsung and iPhone phone chargers. Even some Epson thermal Printers will have a USB-A port which will supply the unit with power.
MPOW M5 BH231A Bluetooth Headset - Charging

Re-pairing your Headset

In the event that your headset does not want to pair with your device, you can follow the following steps:

  1. Turn off the headset by pressing and holding the Call/Answer button until the Red LED and power-down audio is played
  2. Press and hold the Call/Answer button and (+) Volume button for 5 seconds until a purple light flashes
  3. Turn on the unit by holding the Call/Answer button until the blue light appears
  4. It should now flash Red/Blue - this is "pairing mode"
  5. On your iPad or Device go to Settings > Bluetooth and, find the MPOW M5 
  6. Click to pair
  7. It should now be paired and ready to use


    • Related Articles

    • Registering Voicee on Android Device

      Any iOS device running iOS 13 or later can run a SIP software phone that is compatible with Voicee's infrastructure. There is no specific brand or software developer requirement for Voicee to work, however we do regularly do testing on the popular ...

    • How to get Started with Voicee

      Getting started with Voicee is super easy - you can register your Voicee account, generate a local phone number and setup a device on your iPad within a few minutes and with a few elements you likely already have. Things you'll need A stable internet ...

    • Adding Voicee to Yealink Devices

      Zero Touch Provisioning Now Available Voicee connects directly to Yealink Phones via their Zero Touch Provisioning, all modern Yealink SIP Phones support this feature, where the configuration is downloaded automatically from Voicee's servers, simply ...

    • Port your Number into Voicee

      I already have a number that I must keep! We hear you - part of your business identity could be the phone number that your customers have called you on for years, or even decades. At Voicee, we can absolutely facilitate the Port-In process, and ...

    • Best Practise Running Voicee App on iPad

      When running the Voicee App on iOS there are some best practises to ensure that you can answer incoming calls. Setup Slide Over View The best way to run Voicee is to keep it running in the background. To prevent it from taking over the entire screen ...