Port your Number into Voicee

Port your Number into Voicee

I already have a number that I must keep!

We hear you - part of your business identity could be the phone number that your customers have called you on for years, or even decades. 
At Voicee, we can absolutely facilitate the Port-In process, and generally takes about 2 weeks, although from time to time it can take up to 6 weeks for complex cases.

The process is:
  1. Fill out the Porting Authority Form and forward it to Voicee Support
  2. Voicee support will submit this to the appropriate Porting authority (1 day)
  3. Once the Number port is approved, Voicee support will return with a Port-in date (2-4 weeks)
  4. Your number will appear on your Voicee portal once the Port is finalised

Can I start using Voicee straight away with my number?

Yes! The best way to try Voicee is to get a new Voicee number and setup a call forward from your existing number. Every telco will have the ability to automatically forward all calls to another number. 
Speak to your Telco about the best way to setup a call forward.
Please note, when forwarding your number, be sure to input the entire number, including area code. 

Warning
Please note: If your phone number is linked to your NBN Service, your service provide may also cancel your internet connection once a Porting request has been made. Please contact your service provider (Telstra/Optus etc) prior to your porting date to ensure a smooth transfer.

Requirements for Number Porting:

  1. You currently have a subscription/service that uses the phone number in question
  2. You have no outstanding invoices on the services with the service provider
  3. You have no contractual obligations on the service which you are bound too
  4. You have a copy of your last invoice from the service provider, with the service number which will be ported on the invoice.

Process

Submit the complete Australian Port form to support@voicee.com.au along with an invoice from your service provider.
Find the LOA As an attachment below.



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