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Voicee
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Add your Logo/Custom Background to your Yealink Phones
Create your Logo Adding a logo or custom background to your Yealink phone is a great idea because it helps enhance brand identity and professionalism, reminding your staff to keep that high level of professionalism your customers expect when ...Call flow Migration Guide
Why move to new Call Flows? Call flows Version 2 is a significant upgrade to previous Call Flow Versions. The key benefits are: Manage multiple site numbers with one call flow editor. Making it easy to make change across your entire company. ...AI Call Flow Tips and Tricks
If you're new to Call Flows, just start playing around with the AI generator and seeing the outcome might be a good way to understand how call flows are made. Making changes to your prompts and seeing the outcomes is a good way to get introduced to ...Uploading or Record a New Sound
What is a Sound? A sound in Voicee is a piece of audio (MP3 or WAV) that can be played to a caller. It is typically used with call flows for Hold Music, Playing messages or used in IVRs (this can be used to direct calls, like "Press 1 for X, or Press ...Using [Time Conditions] node Call Routing
A Time condition is the perfect way to configure your callers experience depending on the day of the week or time. Note that this function does not work with specific dates, instead, look at using conditions and Site Statuses to set different call ...
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Call Forward your Optus Phone Number
Activate call Forward Listen for a dial tone Dial *78 Enter your Voicee Phone Number Listen for two short beeps (this confirms the diversion is active) Turn diversion off Listen for a dial tone Dial #78 Listen for two short beeps (this confirms the ...Call forward from a Telstra Landline phone
Note: Currently this feature appears to work for only certain Telstra customers using certain phone services. You can open your Telstra app or call telstra support to setup call forwarding. To turn on: Dial * 2 1 Enter your Voicee number you want to ...Registering Voicee on Android Device
Any iOS device running iOS 13 or later can run a SIP software phone that is compatible with Voicee's infrastructure. There is no specific brand or software developer requirement for Voicee to work, however we do regularly do testing on the popular ...Registering your Device on the Voicee Softphone (iOS Only)
Checklist An iPad, iPod Touch or iPhone running iOS 14 or newer Download Voicee Softphone on your iPhone or iPad: https://apps.apple.com/us/app/voicee-softphone/id1532650703 Your Voicee Login (Email and password) An active Voicee Subscription Please ...Call forwarding from a TPG Landline phone
To Enable/Disable TPG Customers can enable or disable this feature anytime via their online account: TPG Account Login Customer may also request this by calling TPG Customer Service Hotline 13 14 23 Option 3 + 1