Recent Articles
Factory Reset Yealink Phones
A factory reset restores your Yealink phone or DECT base station to its original default settings. This process erases all configuration data, including accounts, contacts, call history, and custom settings. Perform a factory reset only when ...
Troubleshooting Yealink Auto Provisioning
Auto-provisioning is the process where your Yealink phone automatically downloads its configuration settings (like extension number, server details, time zone, etc.) from our central server, usually managed by your VoIP provider (like Voicee). When ...
Add your Logo/Custom Background to your Yealink Phones
Create your Logo Adding a logo or custom background to your Yealink phone is a great idea because it helps enhance brand identity and professionalism, reminding your staff to keep that high level of professionalism your customers expect when ...
Call flow Migration Guide
Why move to new Call Flows? Call flows Version 2 is a significant upgrade to previous Call Flow Versions. The key benefits are: Manage multiple site numbers with one call flow editor. Making it easy to make change across your entire company. ...
AI Call Flow Tips and Tricks
If you're new to Call Flows, just start playing around with the AI generator and seeing the outcome might be a good way to understand how call flows are made. Making changes to your prompts and seeing the outcomes is a good way to get introduced to ...